A Taxonomy of Social Cues for
When using the taxonomy, please cite as Feine, J., Gnewuch U., Morana S. and Maedche A. (2019): “A Taxonomy of Social Cues for Conversational Agents” International Journal of Human-Computer Studies. To read the paper, please click here.
Old agent visualization (e.g., grey hair), young agent visualization (e.g., shiny skin, full hair).
Age of agent visualization impacts the conversation content (Brahnam, Angeli 2012), motivation and performance on a task (Shiban et al. 2015). Furthermore, young looking agents were preferable than old looking ones (Cowell, Stanney 2005).