A Taxonomy of Social Cues for Conversational Agents

When using the taxonomy, please cite as Feine, J., Gnewuch U., Morana S. and Maedche A. (2019): “A Taxonomy of Social Cues for Conversational Agents” International Journal of Human-Computer Studies. To read the paper, please click here.

Social cue: Confused expressions
Communication system: Verbal
Cue category: Content
Cue Description
Expression when the CA does not understand the user
Cue example
"Huh?"
Cue impact
Believable behavior.