A Taxonomy of Social Cues for
When using the taxonomy, please cite as Feine, J., Gnewuch U., Morana S. and Maedche A. (2019): “A Taxonomy of Social Cues for Conversational Agents” International Journal of Human-Computer Studies. To read the paper, please click here.
The static and non-changing characteristics of the CA’s face.
Static smile of CA.
Static emotional expressions are similar perceived by young agent users and even stronger for old agent users (Beer et al. 2015). Other show, that static smiling did not increase senses of social presence and personalization (Verhagen et al. 2014).