A Taxonomy of Social Cues for Conversational Agents

When using the taxonomy, please cite as Feine, J., Gnewuch U., Morana S. and Maedche A. (2019): “A Taxonomy of Social Cues for Conversational Agents” International Journal of Human-Computer Studies. To read the paper, please click here.

Social cue: Temperature
Communication system: Invisible
Cue category: Haptics
Cue Description
The user perceives a warm or cold surface while interacting with a CA.
Cue example
Cold keyboard, warm keyboard.
Cue impact
Temperature showed an impact on closeness in robotics studies and can be anticipated to have an impact for virtual agents as well. Initial experiments did not show a significant result yet (Chue et al. 2018).