A Taxonomy of Social Cues for Conversational Agents

When using the taxonomy, please cite as Feine, J., Gnewuch U., Morana S. and Maedche A. (2019): “A Taxonomy of Social Cues for Conversational Agents” International Journal of Human-Computer Studies. To read the paper, please click here.

Publication
Visser, E. J. de, Monfort, S. S., McKendrick, R., Smith, M. A. B., McKnight, P. E., Krueger, F., & Parasuraman, R. (2016). Almost Human: Anthropomorphism Increases Trust Resilience in Cognitive Agents. Journal of Experimental Psychology. Applied (22:3), pp. 331-349.
All cues in this publication
Excuse / Apologize Degree of human-likeness